Privacy Policy

Introduction

Welcome to Won Agency's Privacy Policy. Your privacy is critically important to us. This policy explains how we collect, use, and disclose your personal information, and your rights regarding this information.

Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information

• Contact Information: Your name, email address, phone number, and other contact details.
• Account Information: Information related to your account, such as username and password.

Usage Data

• Analytics Data: Information about your use of our website, collected via Google Analytics and Facebook Pixel.
• Technical Data: IP address, browser type, operating system, referring URLs, and other technical data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. The technologies we use include:

Cookies

Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

Web Beacons

Certain sections of our website and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited those pages or opened an email and for other related website statistics.

How We Use Your Information

We use the information we collect in the following ways:

• To provide and maintain our service, including to monitor the usage of our service.
• To manage your account and provide customer support.
• To perform analytics using Google Analytics and Facebook Pixel to understand and improve our website's performance and services.
• To market and promote our services using tracking data to deliver relevant advertisements.
• To comply with legal obligations.

Sharing Your Information

We may share your information with third parties only as described in this Privacy Policy. This includes:

• Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as analytics and advertising.
• Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Third-Party Services

We use the following third-party services on our website:

• Google Analytics: For web analytics. Google Analytics uses cookies to help us analyze how visitors use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
• Facebook Pixel: For tracking conversions and user interactions. Facebook Pixel helps us measure the effectiveness of our advertising by understanding the actions people take on our website.
• Lenis JS: For smooth scrolling animations.
• GSAP: For advanced animations.
• Webflow: As our page builder.
• LottieFiles: For animations.
• Calendly: For appointment scheduling.
• HSTS: For security enhancements.
• Unpkg: For CDN services.
• Microsoft Clarity: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe